Love your helpdesk and your customers will love you.  We use the world’s greatest helpdesk software every day.  We can help you build a service management strategy for your organization that will help you deliver:

  • Improved Client Satisfaction
  • Increased Reporting Capabilities
  • Reduced Time to Respond and Resolve
  • Integration with Social Networks like Twitter
  • Integration with other popular cloud based solutions, such as SalesForce.com and 37 Signals

 Our professional consultation on Zendesk includes:

 

  • Review of support procedures and processes
  • Customized Zendesk deployment and pilot program
  • Turnkey Implementation
  • Configuration, Customization, and Branding of your New Zendesk Support Portal
  • Knowledgebase setup
  • Best Practices and Zendesk Tips and Tricks